We love and believe in Panni Bimbi and hope you do too!
We understand choosing the right colour is a hard choice - they're all so good - so we're more than happy to offer returns and exchanges wherever we can.

To request a return or exchange:

1. Click or tap here to fill out this form

2. When we receive your item back in original condition, we’ll refund the item based on its value in your original order to your original payment method.

To be eligible for an exchange or refund, returned items must be:
- Completely unused and unwashed
- In original, undamaged condition
- With all original packaging intact, tags attached
- The item that was not on sale or clearance
- Within 30 days of receiving your order

When posting your item back:
Please ensure your items are securely packaged for return. Returns remain your responsibility until they arrive safely at our return address — we recommend using a tracked service and holding on to your proof of postage just in case. Return postage costs are not refunded unless the item is faulty.

Faulty items:
We take quality very seriously. Every single individual item is inspected during production and again when orders are packed. If you believe your item is faulty, please fill out the form above or contact us within 30 days of date your order was received. We may ask for a photo, or provide a pre-addressed return satchel for inspection.

Once received and assessed, we’ll happily arrange a refund or replacement — at no cost to you.

Note that Sale or clearance items are final and not eligible for return or exchange, unless faulty.

You can find the full refund policy here